feat(core): add datasource lifecycle governance contracts

docs/CONFIGURATION_PACKAGES.md

@@ -157,6 +157,16 @@ The initial implementation includes provider-neutral orchestration helpers:
 - `apply_configuration_package(...)`
 - `export_configuration_package(...)`
 
+Portable fragments may bind deployment-specific operator input without placing
+that value in the signed reusable definition. A payload value of
+`{"$data": "requirement_key"}` references a key declared in the manifest's
+`data_requirements`. Preflight fails before invoking the owning provider when a
+reference is malformed, undeclared, or unresolved. Once supplied, Core replaces
+the reference in memory and passes only the resolved fragment to the provider.
+This mechanism is for deployment bindings and wording, not plaintext secrets:
+credential-envelope or environment references remain the normal portable
+boundary.
+
 The first concrete provider is `govoplan_access.backend.configuration_provider`.
 It supports access-owned `roles`, `groups`, and `group_role_assignments`
 fragments and applies them idempotently. Mail and Files also register providers
@@ -212,6 +222,14 @@ The admin wizard backend starts with these routes:
 10. Store import provenance, package version, supplied non-secret metadata, and
     audit events.
 
+Provider applies may commit independently. Core therefore stops at the first
+apply or health blocker and reports an explicit rollback state. A blocked
+preflight or a no-op needs no recovery; a successful multi-provider mutation
+retains the reviewed pre-apply database snapshot as its generic rollback path;
+a later-provider failure is reported as a partial apply that requires snapshot
+recovery or an explicitly supported module-owned compensation. The generic
+wizard never claims atomic cross-module undo.
+
 The wizard should display everything necessary and nothing unnecessary. Generic
 sections should cover package trust, dependency plan, required data, conflicts,
 review, and result. Module-specific fields should appear only when the selected
@@ -262,6 +280,11 @@ Exported packages should record provenance: source GovOPlaN version, module
 versions, exporter identity, timestamp, selected scope, redactions, and
 validation status.
 
+The orchestrator emits this provenance independently of provider payloads and
+lists secret requirement keys as redacted without serializing their supplied
+values. Providers still own the deeper rule that credentials, tokens, and
+decrypted envelope contents must never appear in exported fragments.
+
 ## Catalogs And Trust
 
 Configuration catalogs should follow the existing module package catalog model:

docs/DOCUMENTATION_MAP.md

@@ -18,6 +18,7 @@ operator, and roadmap pages.
 | External references and integration maturity | `EXTERNAL_REFERENCES_AND_INTEGRATION_MATURITY.md` | Stable external identity and cumulative connector maturity; configured source authority is defined by the meta target architecture. |
 | Institutional context and governed references | `INSTITUTIONAL_CONTEXT_CONTRACT.md` | Shared temporal, actor/representation, institution, mandate, service, party, decision, evidence, legal-basis, information-governance, presentation, and geo DTO/provider contracts. |
 | Provider-neutral record filing | `RECORDS_FILING_CONTRACT.md` | Exact source-revision identity, current source authorization, idempotent filing, capability discovery, and ownership boundary. |
+| Ticket routing and Case escalation | `TICKET_INTEGRATION_CONTRACTS.md` | Optional fail-open routing, replay-safe Case handoff, authorization, evidence, and ownership boundaries. |
 | Temporal data read context | `TEMPORAL_DATA_CONTEXT.md` | Valid-time and recorded-time titlebar selection, HTTP/cache contract, security boundary, and module-adoption rule. |
 | Cross-module information governance adoption | `INFORMATION_GOVERNANCE_ADOPTION.md` | Manifest evidence and enforcement rules for temporal browsing, purpose-aware access, retention, and institutional context. |
 | Data-subject access and erasure requests | `DATA_SUBJECT_REQUESTS.md` | Provider-owned search and mutation, explicit coverage, governed export, retained evidence, permissions, and idempotent execution. |

docs/POLICY_CONTRACTS.md

@@ -14,6 +14,7 @@ consistent while each module still owns its domain rules.
 | Governance defaults | `govoplan-admin` plus `govoplan-access` materializer | admin settings, governance template routes, access materialization capability | System governance can block tenant-local groups, roles, and API keys. |
 | Delegation and ownership policy | access/campaign/mail/files modules | capability checks and owner-scoped APIs | Source provenance should use this contract when policies become externally explainable. |
 | Definition governance | `govoplan-policy` | capability `policy.definitionGovernance` | Resolves view, edit, run/start, reuse, derive, and automate for system, tenant, group, and user Dataflow/Workflow definitions. |
+| Function assignment governance | `govoplan-policy` | capability `policy.functionAssignmentGovernance` | Returns current review steps, delegation depth/validity ceilings, and explicit timed-escalation targets consumed by IDM. |
 
 ## Policy Decision
 
@@ -126,6 +127,22 @@ When the capability is absent, modules must not silently emulate cross-scope
 inheritance. Their conservative fallback is limited to local tenant
 definitions and disables reuse, derivation, and automation.
 
+## Function Assignment Delegation And Escalation
+
+`FunctionAssignmentGovernanceDecision` is the versioned cross-module contract
+for request/grant review. In addition to the required holder, authority, and
+recipient steps, it returns `delegation_allowed`,
+`maximum_delegation_depth`, `maximum_delegated_validity_days`, and typed
+`FunctionAssignmentEscalationRule` entries. Each escalation entry binds one
+review step to an exact target function and timeout.
+
+The decision is a current ceiling, not durable authorization. IDM must recheck
+the complete assignment-source chain and all recorded decisions before final
+application. An elapsed timeout creates explicit state and evidence; it must
+never be interpreted as approval or as permission to silently substitute an
+approver. Missing providers, malformed rules, invalid chains, or tightened
+limits fail closed with an explainable reason.
+
 ## Bounded Impact-Subject Providers
 
 Policy impact previews discover optional subject providers through capability

docs/TICKET_INTEGRATION_CONTRACTS.md

@@ -0,0 +1,59 @@
+# Ticket Integration Capability Contracts
+
+Core owns two narrow, optional contracts that let the Tickets module compose
+with policy and formal-procedure modules without importing either one. Tickets
+remains the authority for operational ticket identity, lifecycle, assignment,
+comments, links, and immutable history.
+
+## Capability Names
+
+- `tickets.routing` optionally supplies a `TicketRoutingProvider`.
+- `tickets.case_escalation` optionally supplies a
+  `TicketCaseEscalationProvider`.
+
+Both contracts are version 1 and are defined in
+`govoplan_core.core.tickets`. Registry helpers return `None` when a capability
+is absent or has the wrong shape, so optional-module absence is normal runtime
+state rather than a startup failure.
+
+## Routing
+
+Tickets sends a bounded, tenant-scoped `TicketRoutingRequest` containing the
+ticket reference, type, priority, title, receive time, optional queue hint, and
+non-secret attributes. The provider returns its identity and may return a queue
+reference, timezone-aware service target, human-readable explanation, and
+bounded metadata.
+
+The provider is advisory. Tickets snapshots any returned queue and target into
+its own record and history. An absent provider, a no-match plan, or an absent
+queue must not prevent ticket intake; authorized staff can route manually.
+Providers must not persist a second ticket lifecycle.
+
+## Case Escalation
+
+Tickets sends a `TicketCaseEscalationCommand` with stable tenant, ticket, and
+display references, the requested Case type, actor-visible handoff note,
+timezone-aware occurrence time, and an idempotency key. The provider returns a
+stable Case identifier, number, bounded application-relative URL, replay flag,
+and bounded metadata.
+
+Providers must:
+
+- recheck tenant and Case-creation authorization;
+- reject an absent or inactive requested Case type;
+- make identical retries resolve the same Case;
+- preserve the Ticket reference in governed Case context; and
+- return only an application-relative path, never an untrusted external URL.
+
+Tickets records the result and its own escalation evidence. Cases remains the
+authority for the formal procedure; Tickets remains the authority for the
+operational request. Creating a Case does not merge or silently close either
+lifecycle.
+
+## Failure And Transaction Semantics
+
+Capability calls receive the caller's active persistence session so a concrete
+provider can participate in the same unit of work. Authorization and validation
+errors fail the requested routing/escalation mutation explicitly. The caller
+must still apply its own permission checks, tenant boundary, replay protection,
+and immutable evidence rules.

pyproject.toml

@@ -4,7 +4,7 @@ build-backend = "setuptools.build_meta"
 
 [project]
 name = "govoplan-core"
-version = "0.1.28"
+version = "0.1.36"
 description = "Reusable GovOPlaN platform core, access, tenancy, and RBAC components."
 readme = "README.md"
 requires-python = ">=3.12"

src/govoplan_core/core/configuration_packages.py

@@ -3,6 +3,8 @@ from __future__ import annotations
 import base64
 from collections.abc import Mapping, Sequence
 from dataclasses import dataclass, field
+from datetime import UTC, datetime
+from importlib.metadata import PackageNotFoundError, version as package_version
 from pathlib import Path
 import json
 import os
@@ -38,6 +40,12 @@ CONFIGURATION_PROVIDER_CAPABILITY = "configuration.provider"
 
 DiagnosticSeverity = Literal["blocker", "warning", "info"]
 PlanAction = Literal["create", "update", "bind", "skip", "blocked", "noop"]
+ConfigurationRollbackStatus = Literal[
+    "blocked_before_apply",
+    "not_required",
+    "database_restore_required",
+    "partial_apply_requires_recovery",
+]
 ConfigurationPackageClass = Literal[
     "reference",
     "product",
@@ -461,6 +469,21 @@ class ConfigurationApplyResult:
     diagnostics: tuple[ConfigurationDiagnostic, ...] = ()
     created_refs: Mapping[str, str] = field(default_factory=dict)
     updated_refs: Mapping[str, str] = field(default_factory=dict)
+    rollback: "ConfigurationRollbackState | None" = None
+
+
+@dataclass(frozen=True, slots=True)
+class ConfigurationRollbackState:
+    status: ConfigurationRollbackStatus
+    summary: str
+    recovery_action: str | None = None
+
+    def to_dict(self) -> dict[str, object]:
+        return {
+            "status": self.status,
+            "summary": self.summary,
+            "recovery_action": self.recovery_action,
+        }
 
 
 @dataclass(frozen=True, slots=True)
@@ -471,11 +494,40 @@ class ConfigurationExportSelection:
     object_refs: tuple[str, ...] = ()
 
 
+@dataclass(frozen=True, slots=True)
+class ConfigurationExportProvenance:
+    exported_at: str
+    source_core_version: str
+    module_versions: Mapping[str, str]
+    tenant_id: str | None
+    exporter_id: str | None
+    scopes: tuple[str, ...] = ()
+    module_ids: tuple[str, ...] = ()
+    object_refs: tuple[str, ...] = ()
+    redacted_secret_keys: tuple[str, ...] = ()
+
+    def to_dict(self) -> dict[str, object]:
+        return {
+            "exported_at": self.exported_at,
+            "source_core_version": self.source_core_version,
+            "module_versions": dict(self.module_versions),
+            "tenant_id": self.tenant_id,
+            "exporter_id": self.exporter_id,
+            "selection": {
+                "scopes": list(self.scopes),
+                "module_ids": list(self.module_ids),
+                "object_refs": list(self.object_refs),
+            },
+            "redacted_secret_keys": list(self.redacted_secret_keys),
+        }
+
+
 @dataclass(frozen=True, slots=True)
 class ConfigurationExportResult:
     fragments: tuple[ConfigurationPackageFragment, ...] = ()
     data_requirements: tuple[ConfigurationRequiredData, ...] = ()
     diagnostics: tuple[ConfigurationDiagnostic, ...] = ()
+    provenance: ConfigurationExportProvenance | None = None
 
 
 @runtime_checkable
@@ -508,6 +560,7 @@ def dry_run_configuration_package(
     diagnostics: list[ConfigurationDiagnostic] = []
     required_data: list[ConfigurationRequiredData] = []
     plan: list[ConfigurationPlanItem] = []
+    declared_data: dict[str, ConfigurationRequiredData] = {}
 
     diagnostics.extend(_module_requirement_diagnostics(manifest, context))
     diagnostics.extend(_capability_requirement_diagnostics(manifest, context))
@@ -515,6 +568,7 @@ def dry_run_configuration_package(
     for item in manifest.data_requirements:
         requirement = ConfigurationRequiredData.from_mapping(item)
         required_data.append(requirement)
+        declared_data[requirement.key] = requirement
         if requirement.required and requirement.key not in context.supplied_data:
             diagnostics.append(ConfigurationDiagnostic(
                 severity="blocker",
@@ -525,6 +579,25 @@ def dry_run_configuration_package(
             ))
 
     for fragment in manifest.fragments:
+        data_ref_diagnostics = _fragment_data_reference_diagnostics(
+            fragment,
+            declared_data=declared_data,
+            supplied_data=context.supplied_data,
+        )
+        if data_ref_diagnostics:
+            diagnostics.extend(data_ref_diagnostics)
+            plan.append(ConfigurationPlanItem(
+                action="blocked",
+                module_id=fragment.module_id,
+                fragment_type=fragment.fragment_type,
+                fragment_id=fragment.fragment_id,
+                summary="Fragment needs declared deployment data before provider preflight.",
+            ))
+            continue
+        resolved_fragment = _resolve_fragment_data_references(
+            fragment,
+            context.supplied_data,
+        )
         provider = provider_map.get(fragment.module_id)
         if provider is None:
             diagnostics.append(ConfigurationDiagnostic(
@@ -550,7 +623,7 @@ def dry_run_configuration_package(
             plan.append(ConfigurationPlanItem(action="blocked", module_id=fragment.module_id, fragment_type=fragment.fragment_type, fragment_id=fragment.fragment_id, summary="Fragment type is unsupported."))
             continue
         try:
-            result = provider.preflight(fragment, context)
+            result = provider.preflight(resolved_fragment, context)
         except Exception as exc:
             diagnostics.append(ConfigurationDiagnostic(
                 severity="blocker",
@@ -605,19 +678,41 @@ def apply_configuration_package(
     preflight = dry_run_configuration_package(manifest, providers, apply_context)
     blockers = [item for item in preflight.diagnostics if item.severity == "blocker"]
     if blockers:
-        return ConfigurationApplyResult(diagnostics=tuple(blockers))
+        return ConfigurationApplyResult(
+            diagnostics=tuple(blockers),
+            rollback=ConfigurationRollbackState(
+                status="blocked_before_apply",
+                summary="No provider changes were attempted because package preflight is blocked.",
+            ),
+        )
     provider_map = _configuration_provider_map(providers)
     diagnostics: list[ConfigurationDiagnostic] = list(preflight.diagnostics)
     created_refs: dict[str, str] = {}
     updated_refs: dict[str, str] = {}
+    stopped_after_blocker = False
     for fragment in manifest.fragments:
         provider = provider_map[fragment.module_id]
+        resolved_fragment = _resolve_fragment_data_references(
+            fragment,
+            apply_context.supplied_data,
+        )
         try:
-            result = provider.apply(fragment, apply_context.supplied_data, apply_context)
+            result = provider.apply(
+                resolved_fragment,
+                apply_context.supplied_data,
+                apply_context,
+            )
             diagnostics.extend(result.diagnostics)
             created_refs.update(result.created_refs)
             updated_refs.update(result.updated_refs)
-            diagnostics.extend(provider.health(result, apply_context))
+            health_diagnostics = provider.health(result, apply_context)
+            diagnostics.extend(health_diagnostics)
+            if any(
+                item.severity == "blocker"
+                for item in (*result.diagnostics, *health_diagnostics)
+            ):
+                stopped_after_blocker = True
+                break
         except Exception as exc:
             diagnostics.append(ConfigurationDiagnostic(
                 severity="blocker",
@@ -627,10 +722,36 @@ def apply_configuration_package(
                 object_ref=fragment.fragment_id or fragment.fragment_type,
                 resolution="Stop the import, keep previous configuration, and inspect provider logs.",
             ))
+            stopped_after_blocker = True
+            break
+    changed = bool(created_refs or updated_refs)
+    if stopped_after_blocker and changed:
+        rollback = ConfigurationRollbackState(
+            status="partial_apply_requires_recovery",
+            summary="At least one provider committed changes before a later provider blocked the package.",
+            recovery_action="Restore the reviewed pre-apply database snapshot or use module-owned compensation where explicitly supported.",
+        )
+    elif stopped_after_blocker:
+        rollback = ConfigurationRollbackState(
+            status="blocked_before_apply",
+            summary="The first provider blocked before any configuration reference was created or updated.",
+        )
+    elif changed:
+        rollback = ConfigurationRollbackState(
+            status="database_restore_required",
+            summary="The package changed provider-owned configuration; generic cross-module compensation is not available.",
+            recovery_action="Retain the pre-apply database snapshot until verification is complete; restore it if the package must be rolled back.",
+        )
+    else:
+        rollback = ConfigurationRollbackState(
+            status="not_required",
+            summary="All package fragments were no-ops, so no rollback action is required.",
+        )
     return ConfigurationApplyResult(
         diagnostics=tuple(_dedupe_diagnostics(diagnostics)),
         created_refs=created_refs,
         updated_refs=updated_refs,
+        rollback=rollback,
     )
 
 
@@ -669,10 +790,29 @@ def export_configuration_package(
         fragments.extend(result.fragments)
         data_requirements.extend(result.data_requirements)
         diagnostics.extend(result.diagnostics)
+    deduped_required_data = tuple(_dedupe_required_data(data_requirements))
+    provenance = ConfigurationExportProvenance(
+        exported_at=datetime.now(UTC).isoformat(),
+        source_core_version=_installed_core_version(),
+        module_versions={
+            module_id: context.installed_modules[module_id]
+            for module_id in sorted(set(module_ids))
+            if module_id in context.installed_modules
+        },
+        tenant_id=selection.tenant_id,
+        exporter_id=context.operator_user_id,
+        scopes=selection.scopes,
+        module_ids=tuple(module_ids),
+        object_refs=selection.object_refs,
+        redacted_secret_keys=tuple(
+            sorted(item.key for item in deduped_required_data if item.secret)
+        ),
+    )
     return ConfigurationExportResult(
         fragments=tuple(fragments),
-        data_requirements=tuple(_dedupe_required_data(data_requirements)),
+        data_requirements=deduped_required_data,
         diagnostics=tuple(_dedupe_diagnostics(diagnostics)),
+        provenance=provenance,
     )
 
 
@@ -1283,6 +1423,103 @@ def _dedupe_required_data(items: Sequence[ConfigurationRequiredData]) -> list[Co
     return result
 
 
+def _fragment_data_reference_diagnostics(
+    fragment: ConfigurationPackageFragment,
+    *,
+    declared_data: Mapping[str, ConfigurationRequiredData],
+    supplied_data: Mapping[str, Any],
+) -> list[ConfigurationDiagnostic]:
+    references: set[str] = set()
+    invalid = _collect_fragment_data_references(fragment.payload, references)
+    diagnostics: list[ConfigurationDiagnostic] = []
+    object_ref = fragment.fragment_id or fragment.fragment_type
+    if invalid:
+        diagnostics.append(ConfigurationDiagnostic(
+            severity="blocker",
+            code="fragment_data_reference_invalid",
+            message="Configuration fragment data references must be objects containing only a non-empty $data key.",
+            module_id=fragment.module_id,
+            object_ref=object_ref,
+            resolution="Replace malformed references with {\"$data\": \"declared_requirement_key\"}.",
+        ))
+    for key in sorted(references - set(declared_data)):
+        diagnostics.append(ConfigurationDiagnostic(
+            severity="blocker",
+            code="fragment_data_reference_undeclared",
+            message=f"Configuration fragment references undeclared operator data {key!r}.",
+            module_id=fragment.module_id,
+            object_ref=key,
+            resolution="Declare the key in package data_requirements before using it in a fragment.",
+        ))
+    for key in sorted(references & set(declared_data)):
+        if key in supplied_data:
+            continue
+        diagnostics.append(ConfigurationDiagnostic(
+            severity="blocker",
+            code="fragment_data_reference_missing",
+            message=f"Configuration fragment needs operator data {declared_data[key].label!r} before provider preflight.",
+            module_id=fragment.module_id,
+            object_ref=key,
+            resolution="Provide the value in the generated configuration package form.",
+        ))
+    return diagnostics
+
+
+def _collect_fragment_data_references(value: object, references: set[str]) -> bool:
+    invalid = False
+    if isinstance(value, Mapping):
+        if "$data" in value:
+            key = value.get("$data")
+            if len(value) != 1 or not isinstance(key, str) or not key.strip():
+                return True
+            references.add(key.strip())
+            return False
+        for item in value.values():
+            invalid = _collect_fragment_data_references(item, references) or invalid
+    elif isinstance(value, Sequence) and not isinstance(value, (str, bytes)):
+        for item in value:
+            invalid = _collect_fragment_data_references(item, references) or invalid
+    return invalid
+
+
+def _resolve_fragment_data_references(
+    fragment: ConfigurationPackageFragment,
+    supplied_data: Mapping[str, Any],
+) -> ConfigurationPackageFragment:
+    payload = _resolve_data_reference_value(fragment.payload, supplied_data)
+    if not isinstance(payload, Mapping):
+        raise ValueError("Resolved configuration fragment payload must remain an object.")
+    return ConfigurationPackageFragment(
+        module_id=fragment.module_id,
+        fragment_type=fragment.fragment_type,
+        fragment_id=fragment.fragment_id,
+        payload=payload,
+    )
+
+
+def _resolve_data_reference_value(value: object, supplied_data: Mapping[str, Any]) -> object:
+    if isinstance(value, Mapping):
+        if set(value) == {"$data"}:
+            key = value.get("$data")
+            if not isinstance(key, str) or key not in supplied_data:
+                raise ValueError("Configuration fragment contains an unresolved $data reference.")
+            return supplied_data[key]
+        return {
+            str(key): _resolve_data_reference_value(item, supplied_data)
+            for key, item in value.items()
+        }
+    if isinstance(value, Sequence) and not isinstance(value, (str, bytes)):
+        return [_resolve_data_reference_value(item, supplied_data) for item in value]
+    return value
+
+
+def _installed_core_version() -> str:
+    try:
+        return package_version("govoplan-core")
+    except PackageNotFoundError:
+        return "workspace"
+
+
 def _catalog_source(path: Path | str | None) -> Path | str | None:
     if path is not None:
         return path if isinstance(path, str) and _is_http_url(path) else Path(path).expanduser()

src/govoplan_core/core/datasources.py

@@ -101,6 +101,8 @@ class DatasourceGovernance:
     transfer_agreement_ref: str | None = None
     freshness_policy: Mapping[str, object] = field(default_factory=dict)
     quality_policy: Mapping[str, object] = field(default_factory=dict)
+    approval_policy: Mapping[str, object] = field(default_factory=dict)
+    retention_policy: Mapping[str, object] = field(default_factory=dict)
     known_limits: tuple[str, ...] = ()
     correction_procedure_ref: str | None = None
     affected_refs: tuple[str, ...] = ()
@@ -179,6 +181,8 @@ class DatasourceGovernance:
             ),
             freshness_policy=_governance_mapping(source.get("freshness_policy")),
             quality_policy=_governance_mapping(source.get("quality_policy")),
+            approval_policy=_governance_mapping(source.get("approval_policy")),
+            retention_policy=_governance_mapping(source.get("retention_policy")),
             known_limits=_governance_texts(source.get("known_limits")),
             correction_procedure_ref=_optional_governance_text(
                 source.get("correction_procedure_ref")
@@ -210,6 +214,8 @@ class DatasourceGovernance:
             "transfer_agreement_ref": self.transfer_agreement_ref,
             "freshness_policy": dict(self.freshness_policy),
             "quality_policy": dict(self.quality_policy),
+            "approval_policy": dict(self.approval_policy),
+            "retention_policy": dict(self.retention_policy),
             "known_limits": list(self.known_limits),
             "correction_procedure_ref": self.correction_procedure_ref,
             "affected_refs": list(self.affected_refs),
@@ -289,6 +295,8 @@ class DatasourceMaterialization:
     frozen_label: str | None = None
     source_timestamp: datetime | None = None
     created_at: datetime | None = None
+    disposed_at: datetime | None = None
+    disposition: Mapping[str, object] = field(default_factory=dict)
     provenance: Mapping[str, object] = field(default_factory=dict)
     metadata: Mapping[str, object] = field(default_factory=dict)
     governance: DatasourceGovernance = field(default_factory=DatasourceGovernance)
@@ -309,6 +317,7 @@ class DatasourceStage:
     row_count: int | None = None
     byte_count: int | None = None
     validation: Mapping[str, object] = field(default_factory=dict)
+    approval: Mapping[str, object] = field(default_factory=dict)
     created_at: datetime | None = None
     promoted_at: datetime | None = None
     promoted_materialization_ref: str | None = None

src/govoplan_core/core/policy.py

@@ -41,10 +41,12 @@ ViewGovernanceAction = Literal[
     "workflow_activate",
 ]
 FunctionAssignmentChangeKind = Literal["request", "grant"]
+FunctionAssignmentReviewStep = Literal["holder", "authority", "recipient"]
 FunctionAssignmentGovernanceAction = Literal[
     "submit",
     "approve_holder",
     "approve_authority",
+    "approve_escalation",
     "accept_recipient",
     "request_changes",
     "respond",
@@ -419,6 +421,20 @@ class FunctionAssignmentGovernanceRequest:
     context: Mapping[str, Any] = field(default_factory=dict)
 
 
+@dataclass(frozen=True, slots=True)
+class FunctionAssignmentEscalationRule:
+    step: FunctionAssignmentReviewStep
+    target_function_id: str
+    timeout_hours: int
+
+    def to_dict(self) -> dict[str, Any]:
+        return {
+            "step": self.step,
+            "target_function_id": self.target_function_id,
+            "timeout_hours": self.timeout_hours,
+        }
+
+
 @dataclass(frozen=True, slots=True)
 class FunctionAssignmentGovernanceDecision:
     allowed: bool
@@ -431,6 +447,10 @@ class FunctionAssignmentGovernanceDecision:
     separation_of_duties: bool = True
     quorum: int = 1
     maximum_validity_days: int | None = None
+    delegation_allowed: bool = False
+    maximum_delegation_depth: int = 0
+    maximum_delegated_validity_days: int | None = None
+    escalation_rules: tuple[FunctionAssignmentEscalationRule, ...] = ()
     request_expiry_hours: int = 336
     source_path: tuple[PolicySourceStep, ...] = ()
     requirements: tuple[str, ...] = ()
@@ -448,12 +468,24 @@ class FunctionAssignmentGovernanceDecision:
             "separation_of_duties": self.separation_of_duties,
             "quorum": self.quorum,
             "maximum_validity_days": self.maximum_validity_days,
+            "delegation_allowed": self.delegation_allowed,
+            "maximum_delegation_depth": self.maximum_delegation_depth,
+            "maximum_delegated_validity_days": (
+                self.maximum_delegated_validity_days
+            ),
+            "escalation_rules": [rule.to_dict() for rule in self.escalation_rules],
             "request_expiry_hours": self.request_expiry_hours,
             "source_path": [step.to_dict() for step in self.source_path],
             "requirements": list(self.requirements),
             "details": dict(self.details),
         }
 
+    def escalation_rule(
+        self,
+        step: FunctionAssignmentReviewStep,
+    ) -> FunctionAssignmentEscalationRule | None:
+        return next((rule for rule in self.escalation_rules if rule.step == step), None)
+
 
 @runtime_checkable
 class FunctionAssignmentGovernancePolicy(Protocol):

src/govoplan_core/core/tickets.py

@@ -0,0 +1,179 @@
+from __future__ import annotations
+
+from dataclasses import dataclass, field
+from datetime import datetime
+from typing import Mapping, Protocol, runtime_checkable
+
+
+TICKET_INTEGRATION_CONTRACT_VERSION = "1"
+CAPABILITY_TICKET_ROUTING = "tickets.routing"
+CAPABILITY_TICKET_CASE_ESCALATION = "tickets.case_escalation"
+
+
+@dataclass(frozen=True, slots=True)
+class TicketRoutingRequest:
+    tenant_id: str
+    ticket_id: str
+    ticket_type: str
+    priority: str
+    title: str
+    received_at: datetime
+    queue_hint: str | None = None
+    attributes: Mapping[str, object] = field(default_factory=dict)
+
+    def __post_init__(self) -> None:
+        _required(self.tenant_id, "Ticket routing tenant", 255)
+        _required(self.ticket_id, "Ticket routing ticket", 255)
+        _required(self.ticket_type, "Ticket routing type", 80)
+        _required(self.priority, "Ticket routing priority", 40)
+        _required(self.title, "Ticket routing title", 500)
+        _aware(self.received_at, "Ticket routing received_at")
+        _optional(self.queue_hint, "Ticket routing queue hint", 255)
+        if len(self.attributes) > 100:
+            raise ValueError("Ticket routing attributes are limited to 100 entries.")
+
+
+@dataclass(frozen=True, slots=True)
+class TicketRoutingPlan:
+    provider_id: str
+    queue_ref: str | None = None
+    service_target_at: datetime | None = None
+    explanation: str | None = None
+    metadata: Mapping[str, object] = field(default_factory=dict)
+
+    def __post_init__(self) -> None:
+        _required(self.provider_id, "Ticket routing provider", 200)
+        _optional(self.queue_ref, "Ticket routing queue reference", 255)
+        _optional(self.explanation, "Ticket routing explanation", 4_000)
+        _aware(self.service_target_at, "Ticket routing service_target_at")
+        if len(self.metadata) > 100:
+            raise ValueError("Ticket routing metadata is limited to 100 entries.")
+
+
+@runtime_checkable
+class TicketRoutingProvider(Protocol):
+    def route_ticket(
+        self,
+        session: object,
+        principal: object,
+        *,
+        request: TicketRoutingRequest,
+    ) -> TicketRoutingPlan: ...
+
+
+@dataclass(frozen=True, slots=True)
+class TicketCaseEscalationCommand:
+    tenant_id: str
+    ticket_id: str
+    ticket_number: str
+    title: str
+    case_type_key: str
+    occurred_at: datetime
+    idempotency_key: str
+    handoff_note: str | None = None
+    metadata: Mapping[str, object] = field(default_factory=dict)
+
+    def __post_init__(self) -> None:
+        _required(self.tenant_id, "Ticket escalation tenant", 255)
+        _required(self.ticket_id, "Ticket escalation ticket", 255)
+        _required(self.ticket_number, "Ticket escalation number", 255)
+        _required(self.title, "Ticket escalation title", 500)
+        _required(self.case_type_key, "Ticket escalation case type", 120)
+        _required(self.idempotency_key, "Ticket escalation idempotency key", 255)
+        _optional(self.handoff_note, "Ticket escalation handoff note", 10_000)
+        _aware(self.occurred_at, "Ticket escalation occurred_at")
+        if len(self.metadata) > 100:
+            raise ValueError("Ticket escalation metadata is limited to 100 entries.")
+
+
+@dataclass(frozen=True, slots=True)
+class TicketCaseEscalationResult:
+    provider_id: str
+    case_id: str
+    case_number: str
+    case_url: str
+    replayed: bool = False
+    metadata: Mapping[str, object] = field(default_factory=dict)
+
+    def __post_init__(self) -> None:
+        _required(self.provider_id, "Ticket escalation provider", 200)
+        _required(self.case_id, "Ticket escalation case", 255)
+        _required(self.case_number, "Ticket escalation case number", 255)
+        _relative_url(self.case_url)
+        if len(self.metadata) > 100:
+            raise ValueError("Ticket escalation metadata is limited to 100 entries.")
+
+
+@runtime_checkable
+class TicketCaseEscalationProvider(Protocol):
+    def escalate_ticket(
+        self,
+        session: object,
+        principal: object,
+        *,
+        command: TicketCaseEscalationCommand,
+    ) -> TicketCaseEscalationResult: ...
+
+
+def ticket_routing_provider(registry: object | None) -> TicketRoutingProvider | None:
+    provider = _capability(registry, CAPABILITY_TICKET_ROUTING)
+    return provider if isinstance(provider, TicketRoutingProvider) else None
+
+
+def ticket_case_escalation_provider(
+    registry: object | None,
+) -> TicketCaseEscalationProvider | None:
+    provider = _capability(registry, CAPABILITY_TICKET_CASE_ESCALATION)
+    return provider if isinstance(provider, TicketCaseEscalationProvider) else None
+
+
+def _capability(registry: object | None, name: str) -> object | None:
+    if (
+        registry is None
+        or not hasattr(registry, "has_capability")
+        or not hasattr(registry, "capability")
+        or not registry.has_capability(name)
+    ):
+        return None
+    return registry.capability(name)
+
+
+def _required(value: str, label: str, maximum: int) -> None:
+    if not value.strip() or len(value) > maximum:
+        raise ValueError(f"{label} must contain 1 to {maximum} characters.")
+
+
+def _optional(value: str | None, label: str, maximum: int) -> None:
+    if value is not None and (not value.strip() or len(value) > maximum):
+        raise ValueError(f"{label} must contain 1 to {maximum} characters when set.")
+
+
+def _aware(value: datetime | None, label: str) -> None:
+    if value is not None and (value.tzinfo is None or value.utcoffset() is None):
+        raise ValueError(f"{label} must include a timezone.")
+
+
+def _relative_url(value: str) -> None:
+    if (
+        not value.startswith("/")
+        or value.startswith("//")
+        or "\\" in value
+        or len(value) > 1_500
+        or any(ord(character) < 32 or ord(character) == 127 for character in value)
+    ):
+        raise ValueError("Ticket escalation URLs must be bounded application-relative paths.")
+
+
+__all__ = [
+    "CAPABILITY_TICKET_CASE_ESCALATION",
+    "CAPABILITY_TICKET_ROUTING",
+    "TICKET_INTEGRATION_CONTRACT_VERSION",
+    "TicketCaseEscalationCommand",
+    "TicketCaseEscalationProvider",
+    "TicketCaseEscalationResult",
+    "TicketRoutingPlan",
+    "TicketRoutingProvider",
+    "TicketRoutingRequest",
+    "ticket_case_escalation_provider",
+    "ticket_routing_provider",
+]

src/govoplan_core/security/http_fetch.py

@@ -2,6 +2,7 @@ from __future__ import annotations
 
 import urllib.parse
 import urllib.request
+from collections.abc import Iterable
 from dataclasses import dataclass
 from typing import Mapping
 
@@ -12,6 +13,12 @@ from govoplan_core.security.outbound_http import (
 )
 
 
+MAX_OUTBOUND_HTTP_REQUEST_BODY_BYTES = 1_000_000
+_STANDARD_REDIRECT_SENSITIVE_HEADERS = frozenset(
+    {"authorization", "proxy-authorization", "cookie", "cookie2"}
+)
+
+
 @dataclass(frozen=True, slots=True)
 class HttpFetchResponse:
     status: int
@@ -46,15 +53,27 @@ def fetch_http(
     label: str = "URL",
     method: str = "GET",
     headers: Mapping[str, str] | None = None,
+    body: bytes | None = None,
     max_bytes: int | None = None,
+    redirect_sensitive_headers: Iterable[str] = (),
 ) -> HttpFetchResponse:
+    if body is not None and len(body) > MAX_OUTBOUND_HTTP_REQUEST_BODY_BYTES:
+        raise ValueError(
+            "Outbound HTTP request body exceeds the 1000000-byte safety limit."
+        )
     validated_url = validate_outbound_http_url(url, label=label)
     request = urllib.request.Request(  # noqa: S310 - URL is restricted to validated HTTP(S).
         validated_url,
+        data=body,
         headers=dict(headers or {}),
         method=method,
     )
-    opener = build_outbound_http_opener(_PolicyRedirectHandler(label=label))
+    opener = build_outbound_http_opener(
+        _PolicyRedirectHandler(
+            label=label,
+            sensitive_headers=redirect_sensitive_headers,
+        )
+    )
     with opener.open(request, timeout=timeout) as response:  # noqa: S310 - URL and every redirect are policy-validated.  # nosec B310  # nosemgrep: python.lang.security.audit.dynamic-urllib-use-detected.dynamic-urllib-use-detected
         response_headers = dict(response.headers.items())
         return HttpFetchResponse(
@@ -76,16 +95,35 @@ def fetch_http_text(
     label: str = "URL",
     method: str = "GET",
     headers: Mapping[str, str] | None = None,
+    body: bytes | None = None,
     encoding: str = "utf-8",
     max_bytes: int | None = None,
+    redirect_sensitive_headers: Iterable[str] = (),
 ) -> str:
-    return fetch_http(url, timeout=timeout, label=label, method=method, headers=headers, max_bytes=max_bytes).text(encoding)
+    return fetch_http(
+        url,
+        timeout=timeout,
+        label=label,
+        method=method,
+        headers=headers,
+        body=body,
+        max_bytes=max_bytes,
+        redirect_sensitive_headers=redirect_sensitive_headers,
+    ).text(encoding)
 
 
 class _PolicyRedirectHandler(urllib.request.HTTPRedirectHandler):
-    def __init__(self, *, label: str) -> None:
+    def __init__(
+        self,
+        *,
+        label: str,
+        sensitive_headers: Iterable[str] = (),
+    ) -> None:
         super().__init__()
         self._label = label
+        self._sensitive_headers = _STANDARD_REDIRECT_SENSITIVE_HEADERS | {
+            value.strip().lower() for value in sensitive_headers if value.strip()
+        }
 
     def redirect_request(self, req, fp, code, msg, headers, newurl):  # type: ignore[no-untyped-def]
         candidate = validate_outbound_http_url(newurl, label=f"{self._label} redirect")
@@ -95,8 +133,9 @@ class _PolicyRedirectHandler(urllib.request.HTTPRedirectHandler):
             return None
         new_request = super().redirect_request(req, fp, code, msg, headers, candidate)
         if new_request is not None and _http_origin(previous) != _http_origin(redirected):
-            for header in ("Authorization", "Proxy-Authorization", "Cookie", "Cookie2"):
-                new_request.remove_header(header)
+            for header in tuple(new_request.headers) + tuple(new_request.unredirected_hdrs):
+                if header.lower() in self._sensitive_headers:
+                    new_request.remove_header(header)
         return new_request
 
 

tests/test_configuration_package_architecture.py

@@ -3,13 +3,22 @@ from __future__ import annotations
 import unittest
 
 from govoplan_core.core.configuration_packages import (
+    ConfigurationApplyResult,
+    ConfigurationExportResult,
+    ConfigurationExportSelection,
     ConfigurationModuleRequirement,
+    ConfigurationPackageFragment,
     ConfigurationPackageEvidence,
     ConfigurationPackageManifest,
     ConfigurationPackageParent,
+    ConfigurationPlanItem,
     ConfigurationPreflightContext,
+    ConfigurationPreflightResult,
     ConfigurationProviderExpectation,
+    ConfigurationRequiredData,
+    apply_configuration_package,
     dry_run_configuration_package,
+    export_configuration_package,
     validate_configuration_package_derivation,
 )
 
@@ -27,6 +36,121 @@ def _evidence(*kinds: str) -> tuple[ConfigurationPackageEvidence, ...]:
 
 
 class ConfigurationPackageArchitectureTests(unittest.TestCase):
+    def test_deployment_data_references_are_declared_resolved_and_never_exported(self) -> None:
+        class Provider:
+            module_id = "forms"
+
+            def __init__(self) -> None:
+                self.preflight_payloads: list[dict[str, object]] = []
+
+            def describe(self):
+                from govoplan_core.core.configuration_packages import ConfigurationProviderDescription
+
+                return ConfigurationProviderDescription(
+                    module_id=self.module_id,
+                    fragment_types=("definition",),
+                )
+
+            def preflight(self, fragment, context):
+                del context
+                self.preflight_payloads.append(dict(fragment.payload))
+                return ConfigurationPreflightResult(plan=(ConfigurationPlanItem(
+                    action="create",
+                    module_id=self.module_id,
+                    fragment_type=fragment.fragment_type,
+                    fragment_id=fragment.fragment_id,
+                ),))
+
+            def apply(self, fragment, supplied_data, context):
+                del supplied_data, context
+                return ConfigurationApplyResult(
+                    created_refs={fragment.fragment_id or "definition": "form:resident-parking"}
+                )
+
+            def export(self, selection, context):
+                del selection, context
+                return ConfigurationExportResult(
+                    fragments=(ConfigurationPackageFragment(
+                        module_id=self.module_id,
+                        fragment_type="definition",
+                        payload={"name": "Resident parking permit"},
+                    ),),
+                    data_requirements=(ConfigurationRequiredData(
+                        key="payment_credential_ref",
+                        label="Payment credential reference",
+                        secret=True,
+                    ),),
+                )
+
+            def health(self, import_result, context):
+                del import_result, context
+                return ()
+
+        provider = Provider()
+        package = ConfigurationPackageManifest(
+            package_id="product.resident-parking",
+            name="Resident parking permit",
+            version="1.0.0",
+            required_modules=(ConfigurationModuleRequirement("forms"),),
+            data_requirements=({
+                "key": "service_name",
+                "label": "Public service name",
+            },),
+            fragments=(ConfigurationPackageFragment(
+                module_id="forms",
+                fragment_type="definition",
+                fragment_id="resident-parking",
+                payload={
+                    "definition": {
+                        "title": {"$data": "service_name"},
+                    }
+                },
+            ),),
+        )
+        missing_context = ConfigurationPreflightContext(
+            installed_modules={"forms": "0.1.0"},
+        )
+
+        missing = dry_run_configuration_package(package, (provider,), missing_context)
+
+        self.assertEqual([], provider.preflight_payloads)
+        self.assertIn(
+            "fragment_data_reference_missing",
+            {item.code for item in missing.diagnostics},
+        )
+
+        ready_context = ConfigurationPreflightContext(
+            installed_modules={"forms": "0.1.0"},
+            supplied_data={"service_name": "Anwohnerparkausweis"},
+            operator_user_id="operator-1",
+        )
+        ready = dry_run_configuration_package(package, (provider,), ready_context)
+        applied = apply_configuration_package(package, (provider,), ready_context)
+        exported = export_configuration_package(
+            (provider,),
+            ConfigurationExportSelection(
+                tenant_id="tenant-1",
+                module_ids=("forms",),
+            ),
+            ready_context,
+        )
+
+        self.assertFalse(any(item.severity == "blocker" for item in ready.diagnostics))
+        self.assertEqual(
+            "Anwohnerparkausweis",
+            provider.preflight_payloads[-1]["definition"]["title"],  # type: ignore[index]
+        )
+        self.assertIsNotNone(applied.rollback)
+        assert applied.rollback is not None
+        self.assertEqual("database_restore_required", applied.rollback.status)
+        self.assertIsNotNone(exported.provenance)
+        assert exported.provenance is not None
+        self.assertEqual("operator-1", exported.provenance.exporter_id)
+        self.assertEqual(
+            ("payment_credential_ref",),
+            exported.provenance.redacted_secret_keys,
+        )
+
     def test_legacy_package_defaults_to_product_and_round_trips(self) -> None:
         package = ConfigurationPackageManifest.from_mapping(
             {"package_id": "example", "name": "Example", "version": "1.0.0"}

tests/test_datasource_contract.py

@@ -13,6 +13,7 @@ from govoplan_core.core.datasources import (
     DatasourceArtifactBackendProvider,
     DatasourceDescriptor,
     DatasourceField,
+    DatasourceGovernance,
     DatasourceLifecycleProvider,
     DatasourceMaterialization,
     DatasourceOrigin,
@@ -212,6 +213,55 @@ class DatasourceContractTests(unittest.TestCase):
         self.assertEqual("upload", descriptor.kind)
         self.assertEqual("tabular", descriptor.shape)
 
+    def test_lifecycle_governance_round_trips_without_provider_specific_types(self) -> None:
+        governance = DatasourceGovernance.from_mapping(
+            {
+                "approval_policy": {
+                    "version": "approval-v2",
+                    "required": True,
+                    "required_approvals": 2,
+                },
+                "retention_policy": {
+                    "version": "retention-v3",
+                    "enabled": True,
+                    "stage_days": 30,
+                },
+            }
+        )
+
+        self.assertEqual("approval-v2", governance.approval_policy["version"])
+        self.assertEqual(30, governance.retention_policy["stage_days"])
+        self.assertEqual(
+            governance.approval_policy,
+            governance.to_dict()["approval_policy"],
+        )
+        self.assertEqual(
+            governance.retention_policy,
+            governance.to_dict()["retention_policy"],
+        )
+
+        stage = DatasourceStage(
+            ref="stage:governed",
+            name="Governed stage",
+            source_name="governed",
+            kind="upload",
+            mode="static",
+            shape="tabular",
+            state="awaiting_approval",
+            approval={"status": "pending", "policy_version": "approval-v2"},
+        )
+        materialization = DatasourceMaterialization(
+            ref="materialization:disposed",
+            datasource_ref="datasource:governed",
+            revision=1,
+            state="disposed",
+            fingerprint="abc123",
+            disposition={"reason": "retention_policy", "policy_version": "retention-v3"},
+        )
+
+        self.assertEqual("pending", stage.approval["status"])
+        self.assertEqual("retention_policy", materialization.disposition["reason"])
+
 
 if __name__ == "__main__":
     unittest.main()

tests/test_http_fetch.py

@@ -2,9 +2,14 @@ from __future__ import annotations
 
 import io
 import unittest
-from unittest.mock import patch
+from unittest.mock import Mock, patch
 
-from govoplan_core.security.http_fetch import _PolicyRedirectHandler, is_http_url, validate_http_url
+from govoplan_core.security.http_fetch import (
+    _PolicyRedirectHandler,
+    fetch_http,
+    is_http_url,
+    validate_http_url,
+)
 from govoplan_core.security.outbound_http import (
     DEFAULT_FILE_TRANSFER_BYTES,
     DEFAULT_STRUCTURED_RESPONSE_BYTES,
@@ -21,6 +26,51 @@ from govoplan_core.security.outbound_http import (
 
 
 class HttpFetchTests(unittest.TestCase):
+    def test_fetch_http_forwards_a_bounded_request_body(self) -> None:
+        class Response(io.BytesIO):
+            status = 200
+            headers = {"Content-Type": "application/json"}
+
+            def __enter__(self):
+                return self
+
+            def __exit__(self, *_args):
+                return False
+
+        opener = Mock()
+        opener.open.return_value = Response(b"{}")
+        with patch(
+            "govoplan_core.security.http_fetch.validate_outbound_http_url",
+            return_value="https://wiki.example.test/api.php",
+        ), patch(
+            "govoplan_core.security.http_fetch.build_outbound_http_opener",
+            return_value=opener,
+        ):
+            response = fetch_http(
+                "https://wiki.example.test/api.php",
+                method="POST",
+                headers={"Content-Type": "application/x-www-form-urlencoded"},
+                body=b"action=edit",
+                max_bytes=1024,
+            )
+
+        request = opener.open.call_args.args[0]
+        self.assertEqual("POST", request.get_method())
+        self.assertEqual(b"action=edit", request.data)
+        self.assertEqual(b"{}", response.body)
+
+    def test_fetch_http_rejects_an_oversized_request_body_before_transport(self) -> None:
+        with patch(
+            "govoplan_core.security.http_fetch.validate_outbound_http_url"
+        ) as validate:
+            with self.assertRaisesRegex(ValueError, "request body exceeds"):
+                fetch_http(
+                    "https://wiki.example.test/api.php",
+                    method="POST",
+                    body=b"x" * 1_000_001,
+                )
+        validate.assert_not_called()
+
     def test_validate_http_url_accepts_absolute_http_urls_without_credentials(self) -> None:
         self.assertEqual("https://example.test/catalog.json", validate_http_url("https://example.test/catalog.json"))
         self.assertTrue(is_http_url("http://example.test/catalog.json"))
@@ -189,9 +239,17 @@ class HttpFetchTests(unittest.TestCase):
 
         request = urllib.request.Request(
             "https://catalog.example.test/releases",
-            headers={"Authorization": "Bearer secret", "X-Request-ID": "request-1"},
+            headers={
+                "Authorization": "Bearer secret",
+                "Cookie": "session=secret",
+                "X-OTRS-Header-Password": "secret",
+                "X-Request-ID": "request-1",
+            },
+        )
+        handler = _PolicyRedirectHandler(
+            label="Catalog URL",
+            sensitive_headers=("X-OTRS-Header-Password",),
         )
-        handler = _PolicyRedirectHandler(label="Catalog URL")
         with patch.dict("os.environ", {"APP_ENV": "test"}), patch(
             "govoplan_core.security.outbound_http.socket.getaddrinfo",
             return_value=[(2, 1, 6, "", ("127.0.0.1", 443))],
@@ -215,9 +273,38 @@ class HttpFetchTests(unittest.TestCase):
 
         self.assertIsNotNone(redirected)
         self.assertIsNone(redirected.get_header("Authorization"))
+        self.assertIsNone(redirected.get_header("Cookie"))
+        self.assertIsNone(redirected.get_header("X-otrs-header-password"))
         self.assertEqual("request-1", redirected.get_header("X-request-id"))
         self.assertIsNone(downgrade)
 
+    def test_core_redirects_preserve_caller_sensitive_headers_on_the_same_origin(self) -> None:
+        import urllib.request
+
+        request = urllib.request.Request(
+            "https://desk.example.test/original",
+            headers={"X-OTRS-Header-SessionID": "secret"},
+        )
+        handler = _PolicyRedirectHandler(
+            label="Service-desk URL",
+            sensitive_headers=("X-OTRS-Header-SessionID",),
+        )
+        with patch.dict("os.environ", {"APP_ENV": "test"}), patch(
+            "govoplan_core.security.outbound_http.socket.getaddrinfo",
+            return_value=[(2, 1, 6, "", ("127.0.0.1", 443))],
+        ):
+            redirected = handler.redirect_request(
+                request,
+                None,
+                302,
+                "Found",
+                {},
+                "https://desk.example.test/final",
+            )
+
+        self.assertIsNotNone(redirected)
+        self.assertEqual("secret", redirected.get_header("X-otrs-header-sessionid"))
+
 
 if __name__ == "__main__":
     unittest.main()

tests/test_policy_contracts.py

@@ -10,6 +10,8 @@ from govoplan_core.core.configuration_safety import (
     ui_managed_configuration_fields_requiring_approval,
 )
 from govoplan_core.core.policy import (
+    FunctionAssignmentEscalationRule,
+    FunctionAssignmentGovernanceDecision,
     PolicyDecision,
     PolicySourceStep,
     parse_policy_source_path,
@@ -19,6 +21,34 @@ from govoplan_core.core.policy import (
 
 
 class PolicyContractTests(unittest.TestCase):
+    def test_function_assignment_policy_serializes_delegation_and_escalation(self) -> None:
+        decision = FunctionAssignmentGovernanceDecision(
+            allowed=True,
+            delegation_allowed=True,
+            maximum_delegation_depth=2,
+            maximum_delegated_validity_days=30,
+            escalation_rules=(
+                FunctionAssignmentEscalationRule(
+                    step="authority",
+                    target_function_id="function-escalation",
+                    timeout_hours=48,
+                ),
+            ),
+        )
+
+        payload = decision.to_dict()
+
+        self.assertEqual(2, payload["maximum_delegation_depth"])
+        self.assertEqual(30, payload["maximum_delegated_validity_days"])
+        self.assertEqual(
+            "function-escalation",
+            payload["escalation_rules"][0]["target_function_id"],
+        )
+        self.assertEqual(
+            "function-escalation",
+            decision.escalation_rule("authority").target_function_id,
+        )
+
     def test_policy_source_paths_are_stable_and_round_trip(self) -> None:
         self.assertEqual(policy_source_path("system"), "system")
         self.assertEqual(policy_source_path("tenant", "tenant-1"), "tenant:tenant-1")

tests/test_ticket_contracts.py

@@ -0,0 +1,94 @@
+from __future__ import annotations
+
+from datetime import UTC, datetime
+import unittest
+
+from govoplan_core.core.tickets import (
+    CAPABILITY_TICKET_CASE_ESCALATION,
+    CAPABILITY_TICKET_ROUTING,
+    TicketCaseEscalationCommand,
+    TicketCaseEscalationResult,
+    TicketRoutingPlan,
+    TicketRoutingRequest,
+    ticket_case_escalation_provider,
+    ticket_routing_provider,
+)
+
+
+class _Provider:
+    def route_ticket(self, session, principal, *, request):
+        del session, principal, request
+        return TicketRoutingPlan(provider_id="helpdesk", queue_ref="citizen-service")
+
+    def escalate_ticket(self, session, principal, *, command):
+        del session, principal, command
+        return TicketCaseEscalationResult(
+            provider_id="cases",
+            case_id="case-1",
+            case_number="CASE-1",
+            case_url="/cases/case-1",
+        )
+
+
+class _Registry:
+    def __init__(self, capabilities):
+        self.capabilities = capabilities
+
+    def has_capability(self, name):
+        return name in self.capabilities
+
+    def capability(self, name):
+        return self.capabilities[name]
+
+
+class TicketContractTests(unittest.TestCase):
+    def test_optional_providers_fail_open_when_absent(self) -> None:
+        registry = _Registry({})
+        self.assertIsNone(ticket_routing_provider(registry))
+        self.assertIsNone(ticket_case_escalation_provider(registry))
+
+    def test_optional_providers_resolve_structurally(self) -> None:
+        provider = _Provider()
+        registry = _Registry(
+            {
+                CAPABILITY_TICKET_ROUTING: provider,
+                CAPABILITY_TICKET_CASE_ESCALATION: provider,
+            }
+        )
+        self.assertIs(provider, ticket_routing_provider(registry))
+        self.assertIs(provider, ticket_case_escalation_provider(registry))
+
+    def test_commands_validate_tenant_time_and_relative_case_link(self) -> None:
+        instant = datetime(2026, 8, 22, 9, 0, tzinfo=UTC)
+        request = TicketRoutingRequest(
+            tenant_id="tenant-1",
+            ticket_id="ticket-1",
+            ticket_type="request",
+            priority="normal",
+            title="Broken streetlight",
+            received_at=instant,
+        )
+        self.assertEqual("ticket-1", request.ticket_id)
+
+        command = TicketCaseEscalationCommand(
+            tenant_id="tenant-1",
+            ticket_id="ticket-1",
+            ticket_number="TKT-1",
+            title="Broken streetlight",
+            case_type_key="service-request",
+            occurred_at=instant,
+            idempotency_key="escalation-1",
+        )
+        self.assertEqual("service-request", command.case_type_key)
+
+        with self.assertRaises(ValueError):
+            TicketCaseEscalationResult(
+                provider_id="cases",
+                case_id="case-1",
+                case_number="CASE-1",
+                case_url="https://other.example/cases/1",
+            )
+
+
+if __name__ == "__main__":
+    unittest.main()

webui/package-lock.json

@@ -1,12 +1,12 @@
 {
   "name": "@govoplan/core-webui",
-  "version": "0.1.28",
+  "version": "0.1.36",
   "lockfileVersion": 3,
   "requires": true,
   "packages": {
     "": {
       "name": "@govoplan/core-webui",
-      "version": "0.1.28",
+      "version": "0.1.36",
       "dependencies": {
         "@govoplan/access-webui": "file:../../govoplan-access/webui",
         "@govoplan/addresses-webui": "file:../../govoplan-addresses/webui",
@@ -27,6 +27,7 @@
         "@govoplan/files-webui": "file:../../govoplan-files/webui",
         "@govoplan/forms-runtime-webui": "file:../../govoplan-forms-runtime/webui",
         "@govoplan/forms-webui": "file:../../govoplan-forms/webui",
+        "@govoplan/helpdesk-webui": "file:../../govoplan-helpdesk/webui",
         "@govoplan/identity-trust-webui": "file:../../govoplan-identity-trust/webui",
         "@govoplan/identity-webui": "file:../../govoplan-identity/webui",
         "@govoplan/idm-webui": "file:../../govoplan-idm/webui",
@@ -48,8 +49,10 @@
         "@govoplan/tasks-webui": "file:../../govoplan-tasks/webui",
         "@govoplan/templates-webui": "file:../../govoplan-templates/webui",
         "@govoplan/tenancy-webui": "file:../../govoplan-tenancy/webui",
+        "@govoplan/tickets-webui": "file:../../govoplan-tickets/webui",
         "@govoplan/views-webui": "file:../../govoplan-views/webui",
         "@govoplan/voting-webui": "file:../../govoplan-voting/webui",
+        "@govoplan/wiki-webui": "file:../../govoplan-wiki/webui",
         "@govoplan/workflow-webui": "file:../../govoplan-workflow/webui",
         "@tiptap/core": "^3.29.2",
         "@tiptap/extension-image": "^3.29.2",
@@ -82,7 +85,7 @@
     },
     "../../govoplan-access/webui": {
       "name": "@govoplan/access-webui",
-      "version": "0.1.19",
+      "version": "0.1.20",
       "devDependencies": {
         "typescript": "^5.7.2"
       },
@@ -117,12 +120,12 @@
     },
     "../../govoplan-admin/webui": {
       "name": "@govoplan/admin-webui",
-      "version": "0.1.18",
+      "version": "0.1.19",
       "devDependencies": {
         "typescript": "^5.7.2"
       },
       "peerDependencies": {
-        "@govoplan/core-webui": "^0.1.18",
+        "@govoplan/core-webui": "^0.1.35",
         "lucide-react": "^1.23.0",
         "react": ">=19.2.7 <20",
         "react-dom": ">=19.2.7 <20",
@@ -151,7 +154,7 @@
     },
     "../../govoplan-audit/webui": {
       "name": "@govoplan/audit-webui",
-      "version": "0.1.18",
+      "version": "0.1.19",
       "peerDependencies": {
         "@govoplan/core-webui": "^0.1.18",
         "lucide-react": "^1.23.0",
@@ -186,7 +189,7 @@
     },
     "../../govoplan-campaign/webui": {
       "name": "@govoplan/campaign-webui",
-      "version": "0.1.22",
+      "version": "0.1.24",
       "dependencies": {
         "read-excel-file": "9.2.0"
       },
@@ -208,9 +211,9 @@
     },
     "../../govoplan-cases/webui": {
       "name": "@govoplan/cases-webui",
-      "version": "0.1.18",
+      "version": "0.1.20",
       "peerDependencies": {
-        "@govoplan/core-webui": "^0.1.18",
+        "@govoplan/core-webui": "^0.1.30",
         "lucide-react": "^1.23.0",
         "react": ">=19.2.7 <20",
         "react-dom": ">=19.2.7 <20",
@@ -240,7 +243,7 @@
     },
     "../../govoplan-connectors/webui": {
       "name": "@govoplan/connectors-webui",
-      "version": "0.1.18",
+      "version": "0.1.22",
       "peerDependencies": {
         "@govoplan/core-webui": "^0.1.18",
         "react": ">=19.2.7 <20",
@@ -270,7 +273,7 @@
     },
     "../../govoplan-dataflow/webui": {
       "name": "@govoplan/dataflow-webui",
-      "version": "0.1.18",
+      "version": "0.1.20",
       "peerDependencies": {
         "@govoplan/core-webui": "^0.1.18",
         "@xyflow/react": "^12.11.2",
@@ -322,7 +325,7 @@
     },
     "../../govoplan-docs/webui": {
       "name": "@govoplan/docs-webui",
-      "version": "0.1.18",
+      "version": "0.1.20",
       "peerDependencies": {
         "@govoplan/core-webui": "^0.1.18",
         "@vitejs/plugin-react": "^5.2.0",
@@ -391,12 +394,29 @@
     },
     "../../govoplan-forms/webui": {
       "name": "@govoplan/forms-webui",
-      "version": "0.1.18",
+      "version": "0.1.20",
       "peerDependencies": {
         "@govoplan/core-webui": "^0.1.18",
         "lucide-react": "^1.23.0",
         "react": ">=19.2.7 <20",
-        "react-dom": ">=19.2.7 <20"
+        "react-dom": ">=19.2.7 <20",
+        "react-router": ">=8.3.0 <9"
+      },
+      "peerDependenciesMeta": {
+        "@govoplan/core-webui": {
+          "optional": true
+        }
+      }
+    },
+    "../../govoplan-helpdesk/webui": {
+      "name": "@govoplan/helpdesk-webui",
+      "version": "0.1.20",
+      "peerDependencies": {
+        "@govoplan/core-webui": "^0.1.30",
+        "lucide-react": "^1.23.0",
+        "react": ">=19.2.7 <20",
+        "react-dom": ">=19.2.7 <20",
+        "react-router": ">=8.3.0 <9"
       },
       "peerDependenciesMeta": {
         "@govoplan/core-webui": {
@@ -436,7 +456,7 @@
     },
     "../../govoplan-idm/webui": {
       "name": "@govoplan/idm-webui",
-      "version": "0.1.19",
+      "version": "0.1.20",
       "peerDependencies": {
         "@govoplan/core-webui": "^0.1.18",
         "@vitejs/plugin-react": "^5.2.0",
@@ -455,7 +475,7 @@
     },
     "../../govoplan-mail/webui": {
       "name": "@govoplan/mail-webui",
-      "version": "0.1.18",
+      "version": "0.1.22",
       "devDependencies": {
         "typescript": "^5.7.2"
       },
@@ -493,7 +513,7 @@
     },
     "../../govoplan-ops/webui": {
       "name": "@govoplan/ops-webui",
-      "version": "0.1.18",
+      "version": "0.1.19",
       "peerDependencies": {
         "@govoplan/core-webui": "^0.1.18",
         "@vitejs/plugin-react": "^5.2.0",
@@ -547,7 +567,7 @@
     },
     "../../govoplan-policy/webui": {
       "name": "@govoplan/policy-webui",
-      "version": "0.1.19",
+      "version": "0.1.20",
       "peerDependencies": {
         "@govoplan/core-webui": "^0.1.18",
         "lucide-react": "^1.23.0",
@@ -563,7 +583,7 @@
     },
     "../../govoplan-portal/webui": {
       "name": "@govoplan/portal-webui",
-      "version": "0.1.18",
+      "version": "0.1.19",
       "peerDependencies": {
         "@govoplan/core-webui": "^0.1.18",
         "lucide-react": "^1.23.0",
@@ -579,7 +599,7 @@
     },
     "../../govoplan-postbox/webui": {
       "name": "@govoplan/postbox-webui",
-      "version": "0.1.18",
+      "version": "0.1.19",
       "peerDependencies": {
         "@govoplan/core-webui": "^0.1.18",
         "lucide-react": "^1.23.0",
@@ -611,7 +631,7 @@
     },
     "../../govoplan-quick-access/webui": {
       "name": "@govoplan/quick-access-webui",
-      "version": "0.1.18",
+      "version": "0.1.19",
       "peerDependencies": {
         "@govoplan/core-webui": "^0.1.18",
         "lucide-react": "^1.23.0",
@@ -675,7 +695,7 @@
     },
     "../../govoplan-scheduling/webui": {
       "name": "@govoplan/scheduling-webui",
-      "version": "0.1.19",
+      "version": "0.1.18",
       "peerDependencies": {
         "@govoplan/core-webui": "^0.1.18",
         "@vitejs/plugin-react": "^5.2.0",
@@ -710,7 +730,7 @@
     },
     "../../govoplan-tasks/webui": {
       "name": "@govoplan/tasks-webui",
-      "version": "0.1.19",
+      "version": "0.1.20",
       "peerDependencies": {
         "@govoplan/core-webui": "^0.1.18",
         "lucide-react": "^1.23.0",
@@ -756,9 +776,25 @@
         }
       }
     },
+    "../../govoplan-tickets/webui": {
+      "name": "@govoplan/tickets-webui",
+      "version": "0.1.20",
+      "peerDependencies": {
+        "@govoplan/core-webui": "^0.1.30",
+        "lucide-react": "^1.23.0",
+        "react": ">=19.2.7 <20",
+        "react-dom": ">=19.2.7 <20",
+        "react-router": ">=8.3.0 <9"
+      },
+      "peerDependenciesMeta": {
+        "@govoplan/core-webui": {
+          "optional": true
+        }
+      }
+    },
     "../../govoplan-views/webui": {
       "name": "@govoplan/views-webui",
-      "version": "0.1.18",
+      "version": "0.1.19",
       "peerDependencies": {
         "@govoplan/core-webui": "^0.1.18",
         "lucide-react": "^1.23.0",
@@ -787,9 +823,25 @@
         }
       }
     },
+    "../../govoplan-wiki/webui": {
+      "name": "@govoplan/wiki-webui",
+      "version": "0.1.20",
+      "peerDependencies": {
+        "@govoplan/core-webui": "^0.1.31",
+        "lucide-react": "^1.23.0",
+        "react": ">=19.2.7 <20",
+        "react-dom": ">=19.2.7 <20",
+        "react-router": ">=8.3.0 <9"
+      },
+      "peerDependenciesMeta": {
+        "@govoplan/core-webui": {
+          "optional": true
+        }
+      }
+    },
     "../../govoplan-workflow/webui": {
       "name": "@govoplan/workflow-webui",
-      "version": "0.1.18",
+      "version": "0.1.21",
       "peerDependencies": {
         "@govoplan/core-webui": "^0.1.18",
         "@xyflow/react": "^12.11.2",
@@ -1633,6 +1685,10 @@
       "resolved": "../../govoplan-forms/webui",
       "link": true
     },
+    "node_modules/@govoplan/helpdesk-webui": {
+      "resolved": "../../govoplan-helpdesk/webui",
+      "link": true
+    },
     "node_modules/@govoplan/identity-trust-webui": {
       "resolved": "../../govoplan-identity-trust/webui",
       "link": true
@@ -1717,6 +1773,10 @@
       "resolved": "../../govoplan-tenancy/webui",
       "link": true
     },
+    "node_modules/@govoplan/tickets-webui": {
+      "resolved": "../../govoplan-tickets/webui",
+      "link": true
+    },
     "node_modules/@govoplan/views-webui": {
       "resolved": "../../govoplan-views/webui",
       "link": true
@@ -1725,6 +1785,10 @@
       "resolved": "../../govoplan-voting/webui",
       "link": true
     },
+    "node_modules/@govoplan/wiki-webui": {
+      "resolved": "../../govoplan-wiki/webui",
+      "link": true
+    },
     "node_modules/@govoplan/workflow-webui": {
       "resolved": "../../govoplan-workflow/webui",
       "link": true

webui/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@govoplan/core-webui",
-  "version": "0.1.28",
+  "version": "0.1.36",
   "private": true,
   "type": "module",
   "main": "src/index.ts",
@@ -77,6 +77,7 @@
     "@govoplan/files-webui": "file:../../govoplan-files/webui",
     "@govoplan/forms-runtime-webui": "file:../../govoplan-forms-runtime/webui",
     "@govoplan/forms-webui": "file:../../govoplan-forms/webui",
+    "@govoplan/helpdesk-webui": "file:../../govoplan-helpdesk/webui",
     "@govoplan/identity-trust-webui": "file:../../govoplan-identity-trust/webui",
     "@govoplan/identity-webui": "file:../../govoplan-identity/webui",
     "@govoplan/idm-webui": "file:../../govoplan-idm/webui",
@@ -98,8 +99,10 @@
     "@govoplan/tasks-webui": "file:../../govoplan-tasks/webui",
     "@govoplan/templates-webui": "file:../../govoplan-templates/webui",
     "@govoplan/tenancy-webui": "file:../../govoplan-tenancy/webui",
+    "@govoplan/tickets-webui": "file:../../govoplan-tickets/webui",
     "@govoplan/views-webui": "file:../../govoplan-views/webui",
     "@govoplan/voting-webui": "file:../../govoplan-voting/webui",
+    "@govoplan/wiki-webui": "file:../../govoplan-wiki/webui",
     "@govoplan/workflow-webui": "file:../../govoplan-workflow/webui",
     "@tiptap/core": "^3.29.2",
     "@tiptap/extension-image": "^3.29.2",

webui/package.release.json

@@ -1,6 +1,6 @@
 {
   "name": "@govoplan/core-webui",
-  "version": "0.1.27",
+  "version": "0.1.36",
   "private": true,
   "type": "module",
   "main": "src/index.ts",
@@ -26,19 +26,23 @@
     "preview": "vite preview --host 127.0.0.1 --port 4173"
   },
   "dependencies": {
-    "@govoplan/access-webui": "git+ssh://git@git.add-ideas.de/GovOPlaN/govoplan-access.git#v0.1.19",
-    "@govoplan/admin-webui": "git+ssh://git@git.add-ideas.de/GovOPlaN/govoplan-admin.git#v0.1.18",
+    "@govoplan/access-webui": "git+ssh://git@git.add-ideas.de/GovOPlaN/govoplan-access.git#v0.1.20",
+    "@govoplan/admin-webui": "git+ssh://git@git.add-ideas.de/GovOPlaN/govoplan-admin.git#v0.1.19",
     "@govoplan/audit-webui": "git+ssh://git@git.add-ideas.de/GovOPlaN/govoplan-audit.git#v0.1.18",
     "@govoplan/calendar-webui": "git+ssh://git@git.add-ideas.de/GovOPlaN/govoplan-calendar.git#v0.1.18",
+    "@govoplan/cases-webui": "git+ssh://git@git.add-ideas.de/GovOPlaN/govoplan-cases.git#v0.1.20",
     "@govoplan/dashboard-webui": "git+ssh://git@git.add-ideas.de/GovOPlaN/govoplan-dashboard.git#v0.1.18",
     "@govoplan/docs-webui": "git+ssh://git@git.add-ideas.de/GovOPlaN/govoplan-docs.git#v0.1.18",
     "@govoplan/files-webui": "git+ssh://git@git.add-ideas.de/GovOPlaN/govoplan-files.git#v0.1.20",
+    "@govoplan/helpdesk-webui": "git+ssh://git@git.add-ideas.de/GovOPlaN/govoplan-helpdesk.git#v0.1.20",
     "@govoplan/idm-webui": "git+ssh://git@git.add-ideas.de/GovOPlaN/govoplan-idm.git#v0.1.19",
     "@govoplan/mail-webui": "git+ssh://git@git.add-ideas.de/GovOPlaN/govoplan-mail.git#v0.1.18",
     "@govoplan/campaign-webui": "git+ssh://git@git.add-ideas.de/GovOPlaN/govoplan-campaign.git#v0.1.22",
     "@govoplan/organizations-webui": "git+ssh://git@git.add-ideas.de/GovOPlaN/govoplan-organizations.git#v0.1.18",
     "@govoplan/ops-webui": "git+ssh://git@git.add-ideas.de/GovOPlaN/govoplan-ops.git#v0.1.18",
     "@govoplan/policy-webui": "git+ssh://git@git.add-ideas.de/GovOPlaN/govoplan-policy.git#v0.1.18",
+    "@govoplan/tickets-webui": "git+ssh://git@git.add-ideas.de/GovOPlaN/govoplan-tickets.git#v0.1.20",
+    "@govoplan/wiki-webui": "git+ssh://git@git.add-ideas.de/GovOPlaN/govoplan-wiki.git#v0.1.20",
     "@tiptap/core": "^3.29.2",
     "@tiptap/extension-image": "^3.29.2",
     "@tiptap/pm": "^3.29.2",

webui/scripts/test-module-permutations.mjs

@@ -22,6 +22,7 @@ const packageByModule = {
   files: "@govoplan/files-webui",
   forms: "@govoplan/forms-webui",
   forms_runtime: "@govoplan/forms-runtime-webui",
+  helpdesk: "@govoplan/helpdesk-webui",
   idm: "@govoplan/idm-webui",
   identity: "@govoplan/identity-webui",
   mail: "@govoplan/mail-webui",
@@ -42,8 +43,10 @@ const packageByModule = {
   tasks: "@govoplan/tasks-webui",
   tenancy: "@govoplan/tenancy-webui",
   templates: "@govoplan/templates-webui",
+  tickets: "@govoplan/tickets-webui",
   views: "@govoplan/views-webui",
   voting: "@govoplan/voting-webui",
+  wiki: "@govoplan/wiki-webui",
   workflow: "@govoplan/workflow-webui"
 };
 
@@ -75,6 +78,10 @@ const cases = [
   { name: "files-only", modules: ["files"] },
   { name: "forms-only", modules: ["forms"] },
   { name: "forms-runtime", modules: ["forms", "forms_runtime"] },
+  { name: "tickets-only", modules: ["tickets"] },
+  { name: "tickets-with-helpdesk-and-cases", modules: ["tickets", "helpdesk", "cases"] },
+  { name: "wiki-only", modules: ["wiki"] },
+  { name: "wiki-with-files-search", modules: ["wiki", "files", "search"] },
   { name: "mail-only", modules: ["mail"] },
   { name: "notifications-only", modules: ["notifications"] },
   { name: "organizations-only", modules: ["organizations"] },
@@ -106,7 +113,7 @@ const cases = [
   { name: "tasks-only", modules: ["access", "tasks"] },
   { name: "tasks-with-contributors", modules: ["access", "approvals", "postbox", "workflow", "dashboard", "tasks"] },
   { name: "voting-only", modules: ["access", "voting"] },
-  { name: "full-product", modules: ["access", "tenancy", "admin", "addresses", "approvals", "policy", "audit", "dashboard", "datasources", "dataflow", "dist_lists", "templates", "workflow", "views", "organizations", "idm", "identity", "identity_trust", "encryption", "cases", "committee", "connectors", "campaigns", "files", "forms", "forms_runtime", "mail", "notifications", "docs", "ops", "payments", "calendar", "scheduling", "portal", "postbox", "projects", "quick_access", "reporting", "records", "risk_compliance", "search", "tasks", "voting"] }
+  { name: "full-product", modules: ["access", "tenancy", "admin", "addresses", "approvals", "policy", "audit", "dashboard", "datasources", "dataflow", "dist_lists", "templates", "workflow", "views", "organizations", "idm", "identity", "identity_trust", "encryption", "cases", "committee", "connectors", "campaigns", "files", "forms", "forms_runtime", "helpdesk", "mail", "notifications", "docs", "ops", "payments", "calendar", "scheduling", "portal", "postbox", "projects", "quick_access", "reporting", "records", "risk_compliance", "search", "tasks", "tickets", "voting", "wiki"] }
 ];
 
 const npmExec = process.env.npm_execpath;

webui/src/api/mailContracts.ts

@@ -35,7 +35,7 @@ export type MailProfilePatternRules = Partial<Record<MailProfilePatternKey, stri
 
 export type MailConnectionTestResponse = {
   ok: boolean;
-  protocol: "smtp" | "imap";
+  protocol: "smtp" | "imap" | "jmap" | "pop3";
   host?: string | null;
   port?: number | null;
   security?: MailSecurity | string | null;
@@ -52,7 +52,7 @@ export type MailImapFolderResponse = {
 
 export type MailImapFolderListResponse = {
   ok: boolean;
-  protocol: "imap";
+  protocol: "imap" | "jmap";
   host?: string | null;
   port?: number | null;
   security?: MailSecurity | string | null;
@@ -69,6 +69,7 @@ export type MailImapFolderListResponse = {
 export const mailProfilePatternKeys = [
   "smtp_hosts",
   "imap_hosts",
+  "jmap_hosts",
   "envelope_senders",
   "from_headers",
   "recipient_domains"
@@ -82,11 +83,13 @@ export const mailProfilePolicyLimitKeys = [
   "imap_credentials.inherit",
   "whitelist.smtp_hosts",
   "whitelist.imap_hosts",
+  "whitelist.jmap_hosts",
   "whitelist.envelope_senders",
   "whitelist.from_headers",
   "whitelist.recipient_domains",
   "blacklist.smtp_hosts",
   "blacklist.imap_hosts",
+  "blacklist.jmap_hosts",
   "blacklist.envelope_senders",
   "blacklist.from_headers",
   "blacklist.recipient_domains"

webui/src/types.ts

@@ -847,6 +847,16 @@ export type MailImapTransportSettings = MailTransportSettings & {
   folder_mappings?: MailImapFolderMappings | null;
 };
 
+export type MailJmapTransportSettings = {
+  session_url: string;
+  account_id?: string | null;
+  auth_scheme?: "bearer" | "basic";
+  timeout_seconds?: number | null;
+  max_response_bytes?: number | null;
+  max_body_value_bytes?: number | null;
+  allowed_api_origins?: string[];
+};
+
 export type MailServerProfileCredentials = {
   smtp?: MailTransportCredentials | null;
   imap?: MailTransportCredentials | null;
@@ -883,9 +893,9 @@ export type MailServerEndpoint = {
   id: string;
   profile_id: string;
   tenant_id?: string | null;
-  protocol: "smtp" | "imap";
+  protocol: "smtp" | "imap" | "jmap" | "pop3";
   name: string;
-  config: MailTransportSettings | MailImapTransportSettings;
+  config: MailTransportSettings | MailImapTransportSettings | MailJmapTransportSettings;
   scope_type: MailProfileScope;
   scope_id?: string | null;
   inherit_to_lower_scopes: boolean;
@@ -922,7 +932,7 @@ export type MailCredentialPolicy = {
   allow_override?: boolean | null;
 };
 
-export type MailProfilePatternKey = "smtp_hosts" | "imap_hosts" | "envelope_senders" | "from_headers" | "recipient_domains";
+export type MailProfilePatternKey = "smtp_hosts" | "imap_hosts" | "jmap_hosts" | "envelope_senders" | "from_headers" | "recipient_domains";
 
 export type MailProfilePolicy = {
   allowed_profile_ids?: string[] | null;

webui/vite.config.ts

@@ -32,6 +32,7 @@ const defaultWebModulePackages = [
   "@govoplan/files-webui",
   "@govoplan/forms-webui",
   "@govoplan/forms-runtime-webui",
+  "@govoplan/helpdesk-webui",
   "@govoplan/idm-webui",
   "@govoplan/identity-webui",
   "@govoplan/identity-trust-webui",
@@ -52,8 +53,10 @@ const defaultWebModulePackages = [
   "@govoplan/search-webui",
   "@govoplan/tenancy-webui",
   "@govoplan/templates-webui",
+  "@govoplan/tickets-webui",
   "@govoplan/views-webui",
   "@govoplan/voting-webui",
+  "@govoplan/wiki-webui",
   "@govoplan/workflow-webui"
 ];
 
@@ -266,6 +269,7 @@ export default defineConfig({
         fileURLToPath(new URL('../../govoplan-files/webui', import.meta.url)),
         fileURLToPath(new URL('../../govoplan-forms/webui', import.meta.url)),
         fileURLToPath(new URL('../../govoplan-forms-runtime/webui', import.meta.url)),
+        fileURLToPath(new URL('../../govoplan-helpdesk/webui', import.meta.url)),
         fileURLToPath(new URL('../../govoplan-idm/webui', import.meta.url)),
         fileURLToPath(new URL('../../govoplan-identity/webui', import.meta.url)),
         fileURLToPath(new URL('../../govoplan-mail/webui', import.meta.url)),
@@ -283,8 +287,10 @@ export default defineConfig({
         fileURLToPath(new URL('../../govoplan-search/webui', import.meta.url)),
         fileURLToPath(new URL('../../govoplan-tenancy/webui', import.meta.url)),
         fileURLToPath(new URL('../../govoplan-templates/webui', import.meta.url)),
+        fileURLToPath(new URL('../../govoplan-tickets/webui', import.meta.url)),
         fileURLToPath(new URL('../../govoplan-views/webui', import.meta.url)),
         fileURLToPath(new URL('../../govoplan-voting/webui', import.meta.url)),
+        fileURLToPath(new URL('../../govoplan-wiki/webui', import.meta.url)),
         fileURLToPath(new URL('../../govoplan-workflow/webui', import.meta.url))
       ]
     },