Issue Reporting Domain Boundary

Purpose

Public or internal problem reporting for broken infrastructure, damaged rooms, IT outages, safety issues, accessibility issues, triage, and routing.

Owns

issue intake
problem category taxonomy
triage and routing facts
public reporter references
handoff targets

Does Not Own

internal service desk execution
legal case handling
asset lifecycle management

Integration Candidates

helpdesk
cases
assets
facilities
forms-runtime
portal
files
workflow

Seed State

The current repository state is intentionally small:

module manifest and entry point
tenant-level permission definitions
manager and viewer role templates
documentation topic describing the module boundary
Gitea issue workflow templates
manifest contract test

No runtime API, database model, migration, WebUI route, or navigation item is registered yet. The first implementation slice should preserve the boundary above and only add user-visible surfaces once the workflow model is clear.

First Implementation Slice

Define intake submission, triage status, category, location, evidence, and handoff contracts to helpdesk, cases, assets, or facilities.

1.2 KiB Raw Blame History